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03 / How it works

The decision is the product.

Your systems already contain more work than anyone can do. Twentto decides what deserves today.

01Read the situation

CRMYour accounts, contacts and deal history
EmailBuyer conversations and commitments
CalendarUpcoming meetings and who’s invited
MeetingsNotes, decisions and next steps
LinkedInPublic profiles and connection or message notifications
twentto
For reps · Know what to do next
For leaders · Know where your help matters

LinkedIn context is limited to reliable public profiles and selected activity signals from connected records or notifications. Twentto does not access your LinkedIn inbox or send on your behalf.

02Decide

Not everything deserves today.

7

possible actions

3

deserve today

4

don’t

  1. TodaySend Maria the rollout plan you promisedCommitment due today
  2. Chase Veld Systems on the proposalBuyer asked to reconnect next week
  3. TodayPrepare tomorrow's Northgate meetingMeeting tomorrow, open pricing question
  4. Log last week's call notesAdmin, not a commercial move
  5. TodayFind the buyer at Atlas RoboticsPipeline is thin, strong ICP fit
  6. Check in with a renewal due in MarchToo early to matter
  7. Re-send the brochure to a cold leadNo reason it matters now

Fictional examples. The four that fall away are not saved into a second queue. When the three are done, today's important work is done.

03Act

What should you do?

  1. NextOne action at the top. The rest wait their turn.
  2. Why today?The reason, taken from your own systems.
  3. ActTwentto can draft the email and help you find the right person. You decide what gets sent.
NextPrepare the room

Prepare tomorrow's Northgate meeting.

Meeting
Tomorrow 10:00
Open
Pricing question
Attendees
2 from Northgate
Effort
About 30 min

Why today? The buyer raised pricing in the last email and nobody has answered it yet.

04Meetings

Prepare for the conversation

  1. 01

    Twentto finds the relevant account and meeting context.

  2. 02

    Facts, open questions and missing information are kept separate.

  3. 03

    The rep gets a focused brief before the meeting.

CRMNotes and history, when present
EmailExplicit written follow-ups
CalendarTiming and invitation metadata
MeetingsMeeting notes and context, when available
Meeting contextFacts, open questions and missing information are kept separate.
Preparation briefWhat changed, what is open and what to focus on

Calendar tells Twentto when a meeting is scheduled. It does not tell Twentto what was discussed. Meeting notes or a written follow-up are needed for that context.

If Twentto recommends it, you should know why.

Twentto never asks you to trust an unexplained score. The reason is visible, and the person who knows the deal best can correct it.

Why today
Why this action deserves attention now.
What it's based on
The account, opportunity, timing or customer conversation behind the recommendation, taken from your own systems.
Correctable
Done. Later. Not relevant, with the reason: already handled, wrong timing, wrong person, deal dead or not important.
Corrections carry forward
Feedback such as wrong timing or wrong person can change what Twentto knows and what it surfaces later.

Keep your existing tools. Let Twentto decide what deserves attention.

Twentto works alongside the CRM, email, calendar, meeting notes and LinkedIn context your team already uses.

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